Our Services

Form Filling: For any form that is proving difficult to complete; let us help you. Forms we often help clients with include forms relating to Personal Independent Payment and Universal Credit, and Capability for Work Questionnaires.

Letter Writing: We can help you with letter writing, including regarding appeals to council or similar bodies, consumer issues and complaints.

Food Fund: We are linked to the local foodbanks and are able to make referrals.

Legal: We can support you to access appropriate legal help.

Benefits: We can help you with all aspects of benefits, including entitlement, applications and appeals. We can provide help and support to access HMRC and the Department of Work and Pensions.

Debt: We offer expert advice from our partner organisation, South Bristol Advice Services.

Housing: We provide advice on all aspects of housing and homelessness.

Listening: We offer a listening ear and can help you to access mental health services.

Advice for Older People: We offer expert advice from our partner organisation, Age UK.

Employment: We can help with issues with employers, and help with your CV.

Who uses the centre?

Filwood Hope is successful in providing accessible advice to the majority of the Knowle West estate. In 2017/18, 4619 people visited the centre.

How did they hear about us?

Predominantly, people hear about us from friends, family and local residents.