Form filling : Personal Independent Payment; Capability for work Questionnaire…..
Any form that is proving difficult to complete; let us help you.
Letter writing: Appeals to council or similar bodies, consumer issues and complaints.
Food fund: linked to the local foodstores and able to make referrals.
Legal : Support to access the best possible help.
Benefits : Help and support to access department of work and pensions. Benefit advice.
Debt : Expert advice available.
Council Housing : Advice on council and private tenancy available.
Counselling : A listening ear or intentional counselling support by appointment.
Who uses the centre?
Filwood Hope is successful in providing accessible advice to the majority of the Knowle West estate. In 2014/15 over 5000 people visited the centre. This is largely an even split between men an woman.
17.5% were 18-35
13.4% were 36 – 45
31.3% were 46-55
19.5% were 56-65
17.4% were over 65
How did they hear about us
People hear from:
Church, Doctors, Friends and family (53%), Jobcentre, Live locally, Word of Mouth